Help Centre
Guides, governance, and step-by-step documentation for every part of the platform.
Creating your account
Sign up as an artist, fan, organizer, or partner
Choosing your role
Understand the difference between platform roles
Completing your profile
Tips for a high-ranking, fully visible profile
Identity verification (KYC)
How to verify your identity for payouts
Navigating your dashboard
Overview of the portal and its sections
Uploading releases
Audio formats, metadata, cover art requirements
Music distribution to DSPs
Spotify, Apple Music, Tidal, and more
Getting booked
How the booking inquiry process works
Wallet & payouts
How earnings accumulate and how to withdraw
The League system
Tiers, scoring, and how to advance your career
Fan support & patronage
Set up monthly patron tiers and goals
Posting an event
Event details, lineup, ticket tiers, and publication
Booking artists
From discovery to inquiry to confirmed booking
Booking lifecycle & deposits
How deposits, confirmations, and cancellations work
Managing payments
Escrow, deposits, and payout processing
Team & account settings
Multi-user access and notification preferences
Marketplace (products & services)
Buy and sell sample packs, presets, and creative services
Messaging & inbox
Direct messages, booking threads, and response standards
Competitions & voting
How mix and production competitions run
Live streaming
Broadcasting tools, OBS setup, and replay access
Notification preferences
Email, push, and SMS notification controls
Media library
File formats, size limits, and organisation
Frequently asked questions
Common questions from artists and organizers
Contact support
Reach the MoS team by email or in-platform message
Privacy policy
How we collect, store, and use your data
Terms of service
Platform rules and usage agreement
Community guidelines
Standards for respectful community behaviour
Copyright & DMCA
Rights ownership, takedowns, and disputes
Can't find what you need?
Our support team typically responds within 4 business hours.